About Us
Randy Watson, Owner
Randy Watson started At-Ease Plumbing Plano with his son, Steve, in 2010. Randy has been a licensed plumber in Dallas/Fort Worth for over 35 years. His experience and knowledge has been gained working on these same homes we still service to this day. Randy has been married for over 40 years to his wife, Gay Ann. Together, they have Steve and Brad. Steve works with Randy as an Office Manager and Brad helps out from time to time as well. Randy and family enjoy traveling with each other all over the country. Randy enjoys camping, motorcycling, fishing, and almost any other hobby you can think of. As long as his family is spending time together, Randy is happy. Randy has lived in DFW his entire life as well. He moved his family from Fort Worth to Plano in 1985. Randy raised his family in Plano where Steve and Brad attended Plano schools from beginning to end. Randy still lives in the same home in Plano where he raised his children. He has watched Plano grow and expand and has been there for customer’s plumbing needs the entire time. Randy is a licensed, Master plumber with the Texas State Plumbing Board. This means he has the knowledge, training, and most importantly, the experience to handle any Plumbing Plano needs you may have arise, whether in your family’s home or in your business.
Steve Watson, Office Manager
As the Office Manager for At-Ease Plumbing Plano, Steve enjoys getting to stay close to family while helping Randy build a company that can truly take care of our customers. Steve and his wife, Jackie, have a 14 year old daughter named RaeAnn. They love traveling and doing just about anything together. Motorcycling, cookouts, music, and spending time with friends is where you will find all three of them. Steve and his family stay plenty busy between RaeAnn’s school activities and her bass guitar gigs. Steve, Jackie, and RaeAnn recently moved to Wylie. There, they enjoy the quietness and the small-town feel, while still enjoying being in the city close to all the happenings. Steve began with At-Ease Plumbing Plano when it was started in 2010. His background includes the previous 12 years prior to At-Ease Plumbing working for a bank in a marketing department. Steve enjoys working with his Father at a company that cares about, and has the opportunities to help customers with their plumbing needs.
Customer Service Focused
Here at At-Ease Plumbing, we want to provide our customers with a worry-free experience. We understand when a Plumbing Plano issue occurs, that it can be someone’s first experience calling a plumber. It is normal for a customer to be unsure of what their next steps need to be. That is where we come in. Give us a call and we can walk you through the process. We can answer any questions you may have, and we want to be sure that our customers are comfortable with the process and most importantly, comfortable with us. Find out why so many customers return to use our services repeatedly. Find out why they love us. Give us the opportunity to earn your trust, just as we have thousands of other loyal customers. Our reviews are real, and speak to the way we treat our customers and how we repeatedly do what is needed to rectify their situations. Never have to worry about finding a plumber you can trust that is going to do high quality work at an affordable price and give you an excellent experience. We strive to change the reputation for all contractors, one great customer interaction at a time! We can handle any Plumbing Plano needs you may have, small or large so do not hesitate to call us no matter what the plumbing issue is as we are a full service plumbing company that has the skill sets to accomplish all of our plumbing needs. Give us a try! With our two year warranty there is no risk to you, we promise to give you the best customer experience in town!
Why You Should Work Here
We are growing, and being a part of the At-Ease Plumbing Plano family is a great place to find employment. We look for people who share our values. Honesty, commitment, and family values are what makes us unique. At our company we hire for character over skill every single day of the week. Why? Because we can teach you the skills you need to become an excellent plumber but character is something you have to bring to the table. The experience that we deliver to our customers in our top priority so creating a Plumbing Plano team that is full of hard working positive communicators is our absolute goal. We understand that the reputation that we have in this community is truly dependent upon the quality of the team that we build so this is not something that we take lightly. If you show up on time, are eager to learn, and have a coachable attitude then please give us a call today or fill out the form on our site!
Being a father/son operation allows us a unique experience that larger companies cannot offer and usually do not care to offer. You have the opportunity to become an instrumental part of this company and really build a career in Plumbing Plano. As we grow and scale this company you will be able to move up in the business and become a team lead. We believe that Doing the Right Thing is more than just words. We back those words up with action, and that has earned us the respect of our awesome repeat Plumbing Plano customers and business relationships around the area.
At-Ease Plumbing would love the opportunity to become your plumbing company of choice for Plano and the surrounding areas. Give us a call today so we can get you on the schedule so that one of our expert technicians can take care of your plumbing needs with ease!